Pangiafrika Sales Conditions
This section contains all the rules you must follow for your Ad to be listed and therefore displayed on our Site and mobile app. Any Ad that contradicts current legal provisions and the Site's publication rules described below will be rejected by Panngoafrika and will not be listed on our Site, without entitling the Advertiser to any compensation.
When you post an Ad, please follow these rules:
Ad Description
Best Practices
- The Ad text must describe the product/good/service being advertised. Ads containing generic text such as “many products for sale in our store” are not accepted. The text of a single Ad must not offer multiple items;
- Photos included must represent the item for sale and cannot be used to illustrate multiple ads;
- Exchanges are allowed up to 5 references per ad;
- Keywords related to the ad are allowed up to 5 per ad;
- References to brands other than the one of the item being offered should not be used for its description or designation;
- The use of labels is regulated. Any mention of a label must be indicated in the ad description while complying with the legal constraints inherent to such mention.
Category and Location of the Ad
- The Ad must be posted in a category corresponding to the object of the ad;
- An Ad for an item for sale must be posted in the country where the item is located.
Indication of Prices
- You must indicate the total price including VAT of the item in the "Price" field.
- The price of ads posted by professional or private sellers must be greater than zero (0) euros, except for donations.
Duplicates
- You cannot simultaneously offer the same Ad multiple times on the Site (in multiple categories).
- To post a new Ad for an item or service already listed on the Site, you must delete the Ad for the same item or service that is already online.
Prohibited Ads
It is forbidden to post an Ad that:
- Violates our Code of Conduct;
- Is written exclusively in foreign terms. Ads must be written in one of the languages available on the site and mobile app. When a foreign term cannot find its equivalent in one of the available languages, it must be sufficiently circumscribed to avoid misleading the Site user;
- Contains terms or descriptions unrelated to the offered content;
- Contains abusive use of keywords;
- Directly or indirectly links to a site other than www.pangoafrika.com;
- Contains an email address and/or phone number in the description and/or title;
- Contains a premium rate phone number;
- Has a political nature;
- Has a promotional and/or advertising nature.
Unauthorized Imagery & Photographs
It is strictly forbidden to insert photos and videos that:
- You do not have the right to use;
- Are of a pedo-pornographic nature;
- Include your website directly in the ad;
- Include a phone number or email address;
- Depict representations unrelated to the offer.
As a Site user, you must ensure that the item you seek to sell or buy is an authorized product on the Site and its sale is legal. Below are the types of prohibited products, goods, and services (this list is not exhaustive):
Dangerous Products & Services
- Tobacco, drugs, and related items;
- Hazardous and illicit substances;
- Combat or self-defense knives, firearms, explosives, hunting traps.
Products and Services for Adults
- Adult accessories and content;
- Offers directly or indirectly proposing dubious services/practices;
- Gambling and betting (e.g., lottery tickets, bets related to an ad...).
Medicines
Products and Services Infringing Intellectual Property Rights
- You must be the legal owner of the content or authorized to sell it by the owner, their authorized agent, or by law. As such:
- Any counterfeit product is strictly prohibited;
- Only ads proposing the sale of original products are authorized (electronic devices, DVDs, CDs, video games, software, pay-TV cards, branded clothing and accessories, etc.);
- Insertion of photos with a watermark (digital watermark) to protect intellectual property rights is allowed.
Protected Species and Products Composed of a Protected Fauna or Flora Element
- Certain parts or products derived from threatened and/or protected wild species, such as ivory;
- Protected plant and animal species, threatened or taken from their natural habitat as listed in Annex A of the CITES convention.
Donations and Financial Services
- Appeals for private or humanitarian financial donations;
- NFTs or cryptocurrencies.
Miscellaneous
- Certain intangible goods (e.g., pre-sales, electronic tickets, QR codes...) and artifacts with unverifiable properties (e.g., haunted dolls, objects claimed to have supernatural properties...);
- Products bearing or misusing protected emblems;
- Consigned objects;
- Person search notices;
- Most industrially manufactured consumer products.
Penalties
- We remind you that the sale of any copy or reproduction is likely to constitute an act of counterfeiting, punishable by criminal and civil sanctions according to the laws in force in your country. The misuse of protected emblems (such as the red cross, red crescent, red crystal, blue helmets, white flag, etc.) as well as their name and/or illegal or abusive use are serious acts sanctioned by international humanitarian law, including the Geneva Conventions of August 12, 1949, and relevant national laws.
Reporting Inappropriate Ads
- For any Ad that seems inappropriate or contrary to our rules, Mahoption allows you to easily report it by clicking on the "Report Ad" button at the bottom of the concerned Ad page. Please refer to this guide to report an Ad.
- Any Ad brought to our attention that does not comply with these rules and/or those stated in our Code of Conduct will be removed from the Site and the app.
- Note: Ensure you specify the reason for your report. These details will help us contextualize your request and process it as quickly as possible.
Category: Real Estate
Ads to be posted in this category
- Sale of already built properties that have already been transferred;
- Land sales;
- A real estate property for sale or rent in your country.
Ads not to be posted in this category
- Real estate search assistance services (to be posted in "Services");
- Any service related to real estate sales (to be posted in "Services").
Prohibited Ads on the Site and the mobile app
- Any real estate property for sale or rent outside your country of residence;
- Any ad offering a list of real estate properties for sale;
- Any property under litigation.
General Rules
- Warnings:
- Private individuals can have a maximum of 3 ads online simultaneously in the Real Estate Sales categories. Only professionals can post more than 4 ads online simultaneously via their Professional Account.
- Any private or professional seller offering a real estate property for sale must ensure beforehand that they are legally authorized to sell it.
- Your ad must provide the main characteristics of the property for sale, including:
- The type of property (apartment, loft, house...);
- The geographical location;
- Its area and composition;
- The condition of the property (work needed, new, renovated);
- The sale price.
Hotels
Ads to be posted in this category
- Hotel rooms;
- Apart-hotels.
Ads not to be posted in this category
- Vacation rentals between individuals (to be posted in "Seasonal Rentals");
- Accommodations that are not hotel rooms (mobile homes, apartments, boats, etc.) (to be posted in "Real Estate").
Prohibited Ads in this category on the Site and the app
- Rentals of properties located in another country;
- Ad proposing subletting houses, apartments, villas, studios.
Fashion
Ads allowed to be posted in this category
- Clothes;
- Baby clothes;
- Pairs of shoes;
- Children's shoes;
- Watches;
- Jewelry.
Prohibited Ads on the Site and the app
- Ads for fur clothes of protected or endangered wild fauna species or any other item prohibited by legislation are not allowed on the site.
- Any ad for a new product that has never been sold, except for handcrafted products, clearance items (unsold, returned, or factory-released products), and display models posted by a professional.
General Rule
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Only ads proposing the sale of original products are authorized. We remind you that the sale of copies is considered counterfeiting by the courts and can be sanctioned according to the laws in force in your country. Sanctions can include prison sentences and severe fines in accordance with national intellectual property legislation.
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The price of ads posted by professional or private sellers must be greater than zero (0) euros.